HSBC Data Loss

It has become constantly more apparent that large organisations are incapable of being able to secure our information. As the Great British public we are repeatedly informed about identity theft and fraudulent activity, and how to keep safe from it. The real threat however seems to be less likely to wear a striped sweater and carry a 'swag' sack, and more oddly be suited and booted and sit behind a desk.

The relevant precautions taken by many British residents to protect their personal information both online and in the real world is becoming less worth while. The constant loss of information 'in the post' by organisations that we are meant to trust is frankly comical. The government and now banks are proving to be as confidence inspiring in keeping our details safe as Frank Spencer is at providing Silver Service.

It seems to the writer that this abuse of madatory security stems from the common attitude by many employed in the service industries. Apparently there is more these days that is "not my job" than ever before. The size of organisations have expanded beyond their true worth to the customer. I agree that most of these firms turnover massive profits but commonly at the cost of their customer's satisfaction.

The time is quickly approaching when this lack of responsibility will cause a terrible and financially destructive occurance. The sad truth is that many of those who couldn't care less at their own place of employment find others with the same attitude exceptionally frustrating. The hypocrisy is probably lost on them too. After all as far as most people are concerned, they are more than worth their salary and almost indispensible. This blind defiant belief is what is leading to this common attitude of self-importance that is dangerous on so many levels.

So today it is HSBC and their loss of customer data, tomorrow it will be Abbey and maybe a well known organisation in another field, maybe BT. It matters little who they are compared to the fact that MY details should not be abused and that these firms have them under my instruction. If they are incapable of offering the security acceptable to my terms, then surely they should be held accountable.